Shipping & Delivery Policy

Last updated: June 2026

At Hypecase, we are committed to delivering your orders safely and on time. Please read our shipping and delivery policy for complete information about how we process and ship orders across India.

1. Shipping Locations

We ship to all serviceable pin codes across India. During checkout, you can verify whether delivery is available at your pin code. We currently do not offer international shipping.

2. Order Processing Time

All orders are processed on business days (Monday to Saturday, excluding public holidays).

  • Orders placed before 2:00 PM IST are typically processed the same day.
  • Orders placed after 2:00 PM IST are processed the next business day.
  • During sale events or high-demand periods, processing may take up to 2 business days.
  • You will receive an email and/or SMS confirmation once your order is dispatched, along with a tracking number.

3. Estimated Delivery Time

Delivery timelines vary based on your location:

  • Metro cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata, Pune): 2–4 business days
  • Tier 2 & Tier 3 cities: 4–6 business days
  • Remote or rural areas: 6–10 business days

These are estimated timelines and may vary due to courier delays, natural calamities, or other unforeseen circumstances. Hypecase is not responsible for delays caused by courier partners or external factors.

4. Shipping Charges

  • Free shipping on all orders above ₹0.
  • A flat shipping fee of ₹0 is applied to orders below ₹0.
  • Shipping charges are non-refundable unless the order is cancelled before dispatch or the item is found to be defective/incorrect.

5. Courier Partners

We work with trusted courier partners to ensure safe and timely delivery of your orders. Our logistics partners include:

  • Delhivery
  • Bluedart
  • DTDC
  • Ekart Logistics
  • Xpressbees

The courier partner is assigned automatically based on your delivery location and product type.

6. Order Tracking

Once your order is dispatched, you will receive a tracking ID via email and SMS. You can use this tracking ID on the respective courier partner's website to track your shipment in real time.

You can also track your order directly on our website using the "Track Order" option in your account dashboard or the order confirmation email.

7. Packaging

All products are carefully packed to prevent damage during transit:

  • PC components (RAM, SSD, GPU, etc.) are shipped in anti-static packaging and secured with bubble wrap inside a sturdy corrugated box.
  • Large items (monitors, cabinets) are shipped in manufacturer's original packaging with additional protective wrapping.
  • All packages are sealed and tamper-evident.

8. Delivery Attempt Policy

Our courier partners will make up to 3 delivery attempts at your provided address. If the package is undelivered after 3 attempts (due to recipient unavailability, wrong address, etc.), it will be returned to us.

  • In case of a returned shipment, we will contact you to re-arrange delivery. Re-delivery charges may apply.
  • If you are unavailable, you may request that the courier partner reschedule the delivery by contacting them directly using the tracking details.

9. Damaged or Missing Items

If you receive a package that appears damaged, tampered with, or is missing items:

  • Do not accept a visibly damaged or tampered package — note it with the delivery person and refuse delivery.
  • If damage is noticed after opening, take photos/video immediately and contact us within 48 hours at support@hypecase.tech.
  • We recommend recording an unboxing video for all orders as proof in case of any dispute.

10. Address Accuracy

Please ensure your delivery address — including flat/house number, street, area, city, state, and PIN code — is correct at the time of placing the order. Hypecase is not responsible for delays or non-delivery caused by incorrect or incomplete addresses. Address changes after dispatch are not possible.

11. Bulk / Business Orders

For bulk orders or B2B purchases, shipping timelines and charges may vary. Please contact us at support@hypecase.tech before placing a bulk order to discuss delivery terms.

12. Contact Us

For any shipping-related queries, please reach out to us: