Privacy Policy

Last updated: June 2026

At Hypecase ("we", "us", or "our"), accessible at hypecase.tech, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document contains types of information that is collected and recorded by Hypecase and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you place an order or register on our website, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Delivery address (house/flat number, area, city, state, PIN code)
  • Payment information (processed securely via Razorpay — we do not store card details)
  • Order history and preferences

We also automatically collect certain non-personally identifiable information when you visit our website, such as browser type, referring/exit pages, and date/time stamps.

2. How We Use Your Information

The information we collect from you may be used in the following ways:

  • To process and fulfil your orders
  • To send order confirmation, shipping updates, and delivery notifications via email or SMS
  • To respond to your customer service requests or queries
  • To improve our website, products, and customer experience
  • To send periodic promotional emails or offers (you may opt out at any time)
  • To comply with legal obligations

3. Order Information & Data Retention

We retain your order and account information for as long as necessary to provide our services, comply with legal requirements, and resolve disputes. You may request deletion of your account data by contacting us.

4. Payment Security

All payments on Hypecase are processed securely through Razorpay, a PCI-DSS compliant payment gateway. We do not store or have access to your credit/debit card numbers. For Cash on Delivery (COD) orders, payment is collected at the time of delivery.

5. Cookies

Hypecase uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow). They help us remember your cart items, login session, and preferences.

You can choose to disable cookies through your individual browser options. However, disabling cookies may affect some functionality of our website.

6. Third-Party Services

We may employ third-party companies and individuals to help us operate our website and deliver orders. These third parties have access to your personal information only to perform specific tasks on our behalf (e.g., delivery partners, payment processors) and are obligated not to disclose or use it for any other purpose.

Third-party services we use include:

  • Razorpay — Payment processing
  • Delivery Partners — Order fulfilment and shipping

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained within secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following cases:

  • To trusted third parties who assist us in operating our website and serving you, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety
  • In the event of a business transfer or merger, your information may be transferred to the new entity

9. Children's Privacy

Hypecase does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take necessary action.

10. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the details below.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: